Privacy Policy
At Redwood Travels, accessible at www.redwoodtravels.com, protecting your privacy is one of our top priorities. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Scope
This Privacy Policy applies to our online activities and is valid for visitors to our website with respect to information that they share with and/or that is collected by Redwood Travels on www.redwoodtravels.com. This policy does not apply to information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information you are asked to provide, and the reasons for which you are asked to provide it, will be made clear at the point we request it.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you choose to provide.
How we use your information
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you for customer service, updates, and other information related to the website, including for marketing and promotional purposes (where permitted by law)
- Send you emails and transactional communications
- Detect, prevent, and address fraud or security issues
Log files
Redwood Travels follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files can include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of this information is to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.
Cookies
Like many websites, we use cookies to store information including visitors’ preferences and the pages on the website that a visitor accessed or visited. The information is used to optimize the user experience by customizing our web page content based on visitors’ browser type and/or other information. You can control cookies through your browser settings.
CCPA privacy rights (California residents)
Under the California Consumer Privacy Act (CCPA), California consumers have the right to:
- Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that the business has collected
- Request that a business delete any personal data about the consumer that the business has collected
- Request that a business that sells a consumer’s personal data not sell the consumer’s personal data
If you make a request, we have one month to respond. To exercise any of these rights, please contact us using the details below.
GDPR data protection rights (EEA/UK residents)
Where applicable, you are entitled to the following:
- The right to access – Request copies of your personal data (a small fee may apply)
- The right to rectification – Request correction of inaccurate or incomplete information
- The right to erasure – Request deletion of your personal data under certain conditions
- The right to restrict processing – Request restriction of processing under certain conditions
- The right to object to processing – Object to our processing under certain conditions
- The right to data portability – Request transfer of your data to another organization or directly to you under certain conditions
If you make a request, we have one month to respond. To exercise these rights, please contact us using the details below.
Children’s information
Protecting children’s privacy online is important. Redwood Travels does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child provided such information on our website, please contact us immediately and we will promptly remove such information from our records.
Contact us
If you have questions or need more information about this Privacy Policy, please contact us:
Redwood Travels
Phone: +1 (707) 834-2755
Email: info@redwoodtravels.com